Refund & Cancellation Policy

  • Dayal Opticals follows a no refund policy.
  • Incase a client does not like the product she has purchased, we will be happy to offer an exchange on all Sunglasses/Frames only within 7 days from the date of delivery provided they are unused and accompanied with the original tags and packaging
  • Incase your order is cancelled by Dayal Opticals due to internal reasons, we will issue a full refund along with a reason for your cancellation.
  • In case you decide to select a product which is priced lower than the original products, then the price difference shall not be refunded by the company. We will provide a credit note for the difference amount. 
  • At the time of exchange, if you do not like any other product on our website, we are more than happy to provide a credit note for that amount. 
  • Credit notes do not have an expiry period. 
  • All returns/ store credits issued are subject to a detailed quality check of products received back by our team.